Privacy Policy — Gig Mtaani Online Jobs Kenya

Gig Mtaani Kenya (“we”, “us”, “our”) operates the Gig Mtaani platform at gigmtaani.co.ke. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

By registering or using Gig Mtaani, you agree to this policy. If you do not agree, please do not use our services.

We collect the following categories of information:

• Account information: name, email address, phone number (used as your M-Pesa withdrawal number).
• Profile data: county of residence, preferred gig type.
• Usage data: gigs completed, earnings, login times, device type.
• Payment data: M-Pesa phone number and transaction records. We do not store full M-Pesa PINs or passwords.
• Communications: messages you send to our support team.

We use your information to:

• Create and manage your account.
• Match you with suitable gig opportunities from our business partners.
• Process earnings and initiate M-Pesa STK Push payouts.
• Send you notifications about new gigs, payouts, and platform updates.
• Respond to your support queries.
• Improve and secure the platform.
• Comply with applicable Kenyan law.

Your M-Pesa phone number is used solely to send you earnings via Safaricom's STK Push service. We do not have access to your M-Pesa PIN, account balance, or transaction history beyond the payments we initiate. All M-Pesa transactions are governed by Safaricom's terms of service.

We share your information only in the following circumstances:

• Business partners: we share your gig completion data (not full identity) with partners whose gigs you complete.
• Safaricom / M-Pesa: your phone number is shared with Safaricom to initiate payouts.
• Service providers: we use Supabase for secure data storage and authentication.
• Legal obligation: where required by Kenyan law or lawful authority.

We do not sell your personal data to third parties.

We retain your account data for as long as your account is active, plus a further period of 3 years as required by Kenyan financial regulations. You may request deletion of your account by contacting admin@gigmtaani.co.ke.

Under Kenya's Data Protection Act 2019, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to processing of your data.
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

To exercise these rights, contact us at admin@gigmtaani.co.ke.

We use industry-standard security measures including encrypted data storage, HTTPS connections, and secure authentication. However, no internet transmission is 100% secure. Please keep your password confidential.

Our website uses essential cookies to keep you logged in and to improve your experience. We do not use advertising or tracking cookies.

We may update this policy from time to time. We will notify you of significant changes by email or via an in-platform notice. Continued use of the platform after changes constitutes acceptance.

For privacy-related queries, contact us at:
Email: admin@gigmtaani.co.ke
Phone: 0728 100 333
Website: gigmtaani.co.ke